Processing & Shipping Policies
All orders processing time is 3-5 business days.
Orders will to be processed within 3-5 business days after your order is received.
You will receive an automated email from ModernOakDesigns@gmail.com when your item is shipped. Currently, Modern Oak Designs is only shipping within the United States and Canadian territories.
US orders will be shipped through USPS 1st Class Package a flat rate of $3.50, shipping time is 1-4 business days once package is scanned at the post office.
Canadian orders will be shipped through UPS Standard a flat rate of $15, shipping time is 7-10 business days once package is scanned at the post office.
Please make sure that your address is current at checkout. We are not responsible for items that are shipped to the wrong address that you provided at checkout. If you notice an error in your address before we ship your item, we will be able to make the change. Please contact firstname.lastname@example.org with your order number and your current shipping address, and we will fix it for you.
If you need an item before a certain date, please check to see if it is possible prior to placing your order. You can contact us at ModernOakDesigns@gmail.com or use the "Contact Us" link and we will respond within 2-3 business days.
There may be a higher shipping fee for rushed orders. We will give you a price estimate prior to you placing an order if that is the case.